April round up

Snapshot in progress on CareHQ
When closing an accounting period users are temporarily locked out of CareHQ to ensure no data changes whilst the snapshot is taken. This process takes less than 10 minutes and access is automatically restored once the process is complete.

In April we released financial snapshots for clients using using CareHQ for invoicing and receipt reconciliation together with a long list of other improvements and fixes based on feedback from our users.

Snapshot support

At the start of April we released snapshots, allowing clients to take a snapshot of their data when closing an accounting period. Snapshots provide a full restorable backup of your data and instant access to snapshots of core financial reports for any closed accounting period.

You can find more information on how to use snapshots in the Introducing snapshots article.

Other updates & fixes

  • Direct Debit mandates can now be exported in CSV or Excel format.
  • A Reconciliations tab has been added to the Receipts view which provides a detailed searchable list of all reconciliations.
  • Overpayments and over clawbacks records are now automatically deleted when a receipt is unreconciled.
  • Added additional filters to the receipts listing; Exported status and Marked invalid.
  • Lock dates now prevent a receipt being flagged as invalid if it was posted inside the locked period.
  • A filter has been added to the invoice run to simplify the selection of Direct Debit or Non-Direct Debit invoices to generate.
  • The Direct Debit mandates listing can now be filtered by location.
  • Draft invoices can now be edited within the lock date period. However, they cannot be approved if the issue date falls within the lock period.
  • The clawback amount for an unreconciled receipt can now be changed against locked receipts (e.g. if the receipt has been exported).
  • The change log report can now be searched by document title.
  • The Aged debt by billing party export now includes Invoices and Unallocated worksheets. These provide details of every outstanding invoice / credit note and unallocated payment.
  • Added Billing party type to the unallocated funds report.
  • API key signatures can now be disabled for individual keys to simplify integration with applications such as Power BI which are not able to generate signatures natively.
  • Location contacts (LAs, ICBs) can now be set as the billing party responsible for service user expenses.
  • When approving invoices under the Draft tab, any filters set at the point one or more selected invoices are approved are retained. Previously the user would be redirected to the draft tab but any applied filters would be cleared and needed to be set again.
  • Added the following columns to the Fees summary report export discrepancies table:
    • Cost centre
    • Service type
    • Funding type
  • Added Out of service column to the room export.
  • Service user identity (by default their name and account code) is now included on invoices for service user expenses.
  • When credit notes are automatically generated on a service user's discharge we now set the issue date to either the current date or the date of the last invoice credited (whichever is greater), ensuring the credit note is not issued before the invoice it relates to.
  • Direct Debit re-presentations can now be exported as transactions (previously exporting re-presentations would result in an empty file).
  • Common journal exports now correctly handle line items with negative values (previously these would be returned as a 0 value).
  • Clawbacks can now be assigned to multiple different credit notes for the same billing party (previously after assigning a clawback against one credit note for a billing party no other credit notes for that party would be available to select).
  • The results "per page" feature now works as expected for the Export log and Message dashboards (Inbox, Sent items, Send issues).
  • The "Add credit note" action for invoices is now disabled if the billing party for the invoice has been disabled for future billing.
  • Fixed UI issue with the Assign line item feature where in some scenarios the last contract in the list of possible contracts would be part occluded and could not be selected.
  • Receipts marked as invalid are now excluded from statements.
  • When adding a day care booking from the calendar view it is now possible to change the session being booked (previously on changing the session it would automatically revert).
  • Location reference is now included in invoices generated for service user expenses.
  • Fixed issue where in some scenarios a cancelled Direct Debit mandate would not generate a transaction to export to the PSP (Payment Service Provider).