CareHQ requires users to login with a username and password over a secure connection (HTTPS), we also:
Control the data users can access through user roles, monitor changes and get notified when data is exported.
CareHQ is hosted across multiple European countries and hosting services (AWS, GCP, OVH), in the event of a server failure traffic is automatically routed to healthy servers.
Client databases are replicated across multiple servers in real-time to ensure data is always available. Hourly, daily and monthly server snapshots are taken to provide historic back ups.
We regularly test our network and infrastructure to ensure that CareHQ remains operational when components fail.
We also offer a dedicated hosting option for clients who want full control over the CareHQ application, their data and the hosting environment.
We use leading independent services to verify CareHQ is accessible and secure.