The information on this policy is valid for visitors to CareHQ.co.uk and pertains to the information they share or that is collected about them whilst viewing and interacting with the website's content.
This policy is not applicable to information collected offline or via other channels. If you can't find the information you're looking for within the policy or if you have any additional questions please contact us.
If you request a demo or you contact us through the associated forms on the website we collect the following PII (Personally Identifiable Information) from you:
We hold PII you submit through forms on the website for 12 months. We collect this information in order to be able to contact you to arrange a demo of CareHQ or respond to any message you send us.
We store the following information about each request (page visit) visitors make when visiting CareHQ.co.uk:
We collect this information to help us monitor traffic to the website, detect and analyse issues and to filter out unwanted traffic (e.g. unregistered web crawlers/bots).
We hold information in the server logs for 90 days. This information we collect does not directly provide us with any PII (Personally Identifiable Information) (such as your name or email address) except where PII is submitted as part of a request that generates an error. For example, if you were submitting your email address as part of requesting a demo and an issue was raised your email would be collected as part of the error information.
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
A more detailed overview of your rights under GDPR can be found on the Information Commissioner's Office website.