We create software for care providers

CareHQ’s online CRM software helps care providers manage and grow their businesses with tools designed specifically for the UK care market.

Founded by people who know care

CareHQ is developed by Mark Walford and Ant Blackshaw, co-founders of TrustedCare. We’ve spent the last 10 years in the care tech sector and today we handle thousands of care seeker enquiries a month on behalf of care providers looking to maximize their conversion rate.

We work directly with people in all aspects of care every day. From care seekers to care home managers, CRAs to accounts departments. We know care.

Mark Walford (and Alfie)
COO & Founder
Ant Blackshaw (and Lily & Lyra)
CTO & Founder

Our story so far

We launched CareHQ in August 2020. Since then we’ve introduced major new features including our billing engine and API, as well as growing our client list which now features a number of large well known providers.

We push updates weekly and engage with our clients daily to gather feedback on what new features and improvements matter most to them.

1,119 users
13,915 rooms
Care enquiries
141k actions
63,582 ledger entries

Discover CareHQ

CareHQ is a cloud-based Customer Relationship Management (CRM) platform designed from the ground up for the UK care market.

  • Grow your business
    Sales is the core of what we do, CareHQ introduces a range of tools to support your homes in converting more care enquiries.
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  • Manage your residents
    Stay on top of everyday tasks for your residents with tools built for managing admissions, paperwork, expenses and contacts.
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  • Simplify billing & expenses
    Automate invoice runs, get notified of billing discrepancies before the next invoice date and manage petty cash and resident ledgers.
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  • Use data to make decisions
    With CareHQ you get access to an array of reports focused on metrics that matter to care providers helping you make better decisions.
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  • Set up, training and support
    We take the hassle out of set up, train your team on-site and assist them thereafter with access to our support team and online resources.
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  • Security & availability
    The security and availability of your data is paramount. We have an extensive list of measures in place to ensure data security and service continuity.
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